Monday, May 23, 2005
Z8
KNOWLEDGE EVIDENCE QUESTIONS
UNIT Z8 - SUPPORT CLIENTS WHEN THEY ARE DISTRESSED
1.
What do you understand the term “distress” to mean?
2.
Draw a spider chart showing the potential causes of distress.
3.
Describe how the care environment can be stressful to many clients.
4.
Identify the common causes of distress in your work area for:-
a) patients.
b) relatives.
c) staff.
5.
Draw a spider chart showing the physical and emotional signs of distress a patient may exhibit.
6.
What measures could you take to prevent a client from becoming distressed?
7.
Describe how you would try to reduce a client’s distress.
8.
What factors may inhibit the effective use of methods to reduce distress?
9.
What is your responsibility once the client’s distress has settled?
10.
How can you prevent the client from feeling embarrassed about their distress?
11.
Briefly explain how an individual’s personal beliefs and preferences affects their expression of distress and the support you give.
12.
In what instances may a client’s distress affect the well being of a member of staff?
13.
What are the warning signs that you or a colleague are becoming too involved?
14.
Identify ways of managing your own feelings aroused by an individual’s distress.
15.
A distressed client indicates that he/she is likely to harm him/herself. What actions should you take?
16.
How would you seek help if you felt unsure of procedures?
17.
The distressed client starts asking questions about their diagnosis/treatment/prognosis. What do you do?
18.
What do you understand the term “counselling” to mean?
19.
Describe the basic skills you think a counsellor needs to have.
20.
What factors may inhibit the effective use of counselling skills?
UNIT Z8 - SUPPORT CLIENTS WHEN THEY ARE DISTRESSED
1.
What do you understand the term “distress” to mean?
2.
Draw a spider chart showing the potential causes of distress.
3.
Describe how the care environment can be stressful to many clients.
4.
Identify the common causes of distress in your work area for:-
a) patients.
b) relatives.
c) staff.
5.
Draw a spider chart showing the physical and emotional signs of distress a patient may exhibit.
6.
What measures could you take to prevent a client from becoming distressed?
7.
Describe how you would try to reduce a client’s distress.
8.
What factors may inhibit the effective use of methods to reduce distress?
9.
What is your responsibility once the client’s distress has settled?
10.
How can you prevent the client from feeling embarrassed about their distress?
11.
Briefly explain how an individual’s personal beliefs and preferences affects their expression of distress and the support you give.
12.
In what instances may a client’s distress affect the well being of a member of staff?
13.
What are the warning signs that you or a colleague are becoming too involved?
14.
Identify ways of managing your own feelings aroused by an individual’s distress.
15.
A distressed client indicates that he/she is likely to harm him/herself. What actions should you take?
16.
How would you seek help if you felt unsure of procedures?
17.
The distressed client starts asking questions about their diagnosis/treatment/prognosis. What do you do?
18.
What do you understand the term “counselling” to mean?
19.
Describe the basic skills you think a counsellor needs to have.
20.
What factors may inhibit the effective use of counselling skills?